Surprise and Delight: Making Your Customers Smile
VPofOther, BrittanyHodak, SupriseandDelight, Marketing, Consumer Mark Adkison VPofOther, BrittanyHodak, SupriseandDelight, Marketing, Consumer Mark Adkison

Surprise and Delight: Making Your Customers Smile

Surprise and Delight: Making Your Customers Smile

In today's marketplace, keeping customers happy isn't enough. You need to wow them. This is where "surprise and delight" comes in.

But is there more to it than just that? Surprise and delight, the customer experience strategy that focuses on exceeding expectations and creating positive emotional…

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